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Articles

Help Center Support articles

Integration

  • Are all listed features available to everybody?
  • What is store card?
  • What is an off-device payment request?
  • What is on-device app switching?

Troubleshooting

  • Key Attestation failure - Blocked V.2000.-2000
  • Network issues
  • Transaction aborted immediately
  • Preparing Your Device for Softpay
  • How do I navigate away from the Softpay app?
  • Changing store in Softpay
See all 14 articles

FAQ

  • DCC (Nets)
  • Why can't I see the Softpay app in the Google Play Store?
  • Transaction and CVM Limits
  • Surcharge (Nets)
  • Tipping in Softpay
  • Transactions history in the Softpay app
See all 24 articles

Devices

  • Mobile Device Minimum Requirements
  • Device Positive List
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