Softpay stand-alone (no POS)
The Softpay app opens and operates in full screen mode. This means that the navigation buttons at the bottom of the screen are hidden.
To make your Android device home button appear or return to your home screen, swipe up from the very bottom of the phone.
POS and Softpay
If you are using Softpay with a POS app, please let Softpay and the POS app handle switching between apps.
If you need to cancel a transaction simply use the 'x' on the transaction screen.
When the transaction has either completed or been cancelled, a result screen is shown in Softpay.
Once the OK button on the result screen is pressed, or the countdown on the OK button has finished, you should be returned to the POS app automatically.
In case switching back to the POS app does not happen as expected, please contact POS supplier for support.